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Structural comparison

Compare Joint vs Single Page: payout timing, policy continuity, and change complexity

This compare joint vs single page starts with the real fork: do you need liquidity at the first death, or do you need one policy to continue across two insured lives for accumulation and transfer?

Published: 2026-03-22Updated: 2026-03-22Next review: 2026-06-30Tier 1 sources: 13
Lives in sample

1 or 2 insured lives

The Sun Life Venus II brochure publicly shows both single-life and joint-life setups, with issue age 0-80.

Hong Kong protection gap

HK$6.9 trillion

The IA Mortality Protection Gap Study 2021 estimates an average shortfall of about HK$1.9 million per working person.

Cooling-off window

21 days

The IA consumer page updated 2024-07-19 states a 21-calendar-day cooling-off period for long-term life policies.

ICB dispute ceiling

HK$1,500,000

As checked on 2026-03-22, the IA complaint page and current ICB terms show that personal-insurance monetary disputes can go to the ICB within this ceiling.

Sample joint trigger

Last Surviving Insured

Public materials for SunJoy Global II and Venus II tie the joint-life death benefit to the last surviving insured.

Illustration-rate caps

6.0% / 6.5%

Effective 2025-07-01, the IA caps participating-policy benefit illustrations at 6.0% for HKD/MOP and 6.5% for non-HKD policies across payment modes and scenarios.

1

If the job is to close the protection gap on one key income earner, single life is usually the cleaner starting point.

2

The core value of joint life is policy continuity, not an industry-wide promise of “double payout.”

3

The IA glossary is explicit that one policy can name multiple beneficiaries and split percentages, so payout allocation alone does not automatically require joint life.

4

Public product samples show that death triggers, maturity basis, single/joint switching, and rider conditions can all vary by product.

5

If you are changing an existing single-life policy into a joint-life setup, the real comparison is guaranteed values, replacement consequences, FNA, and the 21-day cooling-off rule, not brochure language.

6

If you are comparing savings-oriented joint-versus-single proposals, also check whether they use same-date benefit illustrations after 2025-07-01, because the IA tightened illustration-rate caps to 6.0% for HKD/MOP and 6.5% for non-HKD policies.

Get joint vs single checklistJump to decision grid

Contents

Executive ViewReader QuestionsGap AuditKey ConclusionsMechanicsDecision GridProduct SamplesLimitsRisk MatrixScenariosAction PlanFAQSources

Evidence rule

This page explicitly separates publicly verifiable structure from proposal-only details, so joint life is not treated as a universal answer.

Executive ViewReader QuestionsGap AuditKey ConclusionsMechanicsDecision GridProduct SamplesLimitsRisk MatrixScenariosAction PlanFAQSources

Reader Model

Answer these five questions before moving to joint life

The real divide between joint life and single life is not just headcount. It is payout timing, policy continuity, allocation method, and underwriting complexity.

Are you solving a protection gap or a transfer-continuity problem?

The IA 2021 study shows a material mortality protection gap in Hong Kong. If the base problem is under-protection, debating joint life too early can be a distraction.

Output: Write down whose death would create an immediate household cash-flow problem before choosing single or joint.
Do you care about the first death payout or the policy surviving beyond the first death?

Sun Life public samples show that some joint-life designs continue after the first insured dies.

Output: List the payout trigger as its own line item instead of just looking at the number of insured lives.
Do you only want to split the payout, or do you truly need two insured lives?

The IA glossary already confirms that one policy can name multiple beneficiaries and assign percentages.

Output: If the problem is only payout allocation, start with beneficiary design before escalating to joint life.
Can you tolerate the underwriting, approval, and future-change friction?

Public product samples describe single/joint switches and insured changes as actions that require insurable interest and company approval.

Output: Put carrier approval and additional underwriting into the proposal checklist.
Are you buying a new policy or changing an existing one?

The IA sales-practice page makes clear that replacement consequences must be explained, and cooling-off, illustrations, and guaranteed values must all be rechecked.

Output: If replacement is involved, get the old guaranteed values and the new proposal before talking about structural upgrades.

Gap Audit

This page fixes the common misreads, not just the concept

The page breaks “joint life is better” into verifiable questions: payout timing, beneficiary allocation, protection gap, approval complexity, and replacement risk.

Common gapWhy it is riskyHow this page fixes it
Treating joint life as “double coverage”This hides the difference between the first death and the last-survivor trigger, leading to the wrong cash-flow assumption.The page adds official samples that explicitly use a Last Surviving Insured trigger.
Assuming payout splitting automatically means joint lifeThat can add needless underwriting and admin complexity.The page adds the IA glossary definition showing that one policy can already assign multiple beneficiaries.
Talking structure without checking the protection gap firstYou can misread a protection problem as a joint-life problem.The page uses the IA Mortality Protection Gap Study 2021 to force a protection-gap check before structure selection.
Treating single/joint switching as an industry defaultThat ignores carrier approval, insurable interest, and underwriting conditions.The page adds official SunJoy and Venus II samples and marks them as public product examples rather than industry defaults.
Treating new business and replacement as the same decisionThat can hide the old guaranteed values, cooling-off treatment, and illustration differences.The page adds IA consumer guidance on GL27/28/29/30 and turns it into a minimum action checklist.
Comparing joint and single with old or mismatched illustrationsThis can turn different dates, currencies, or illustration-rate caps into a fake structural advantage.The page adds the IA illustration-cap rule effective 2025-07-01 and requires same-date, same-basis benefit illustrations.
Treating onboarding rules as one-size-fits-allThis mixes virtual onboarding for some buyers with the in-Hong-Kong signing rule for mainland visitors and can break execution later.The page adds the IA virtual-onboarding page and FAQ so “some insurers allow video onboarding” and “mainland visitors must complete sales and signing in Hong Kong” are treated as separate boundaries.

Conclusions

Five conclusions worth memorising first

Each conclusion is structured as conclusion, evidence, boundary, and action so the page does not stop at brochure language.

Start with the job, not the label

If the real problem is immediate liquidity after one key income earner dies, single life is usually the more direct baseline structure.

Evidence

  • The IA 2021 study estimates a Hong Kong mortality protection gap of about HK$6.9 trillion, or roughly HK$1.9 million per working person.
  • That means many families first need immediate liquidity, not a policy that survives into the second insured life.

Boundary

This does not make single life universally better; it makes it the cleaner starting point for a protection-gap problem.

Action

Estimate whose death creates a 12-24 month family cash-flow gap before coming back to structure choice.

Joint life is about continuity, not automatic double payout

Public product samples show that the defining feature of joint life is often policy continuation after the first death, with the death benefit triggered at the last surviving insured.

Evidence

  • The Venus II brochure explicitly says the joint-life policy continues after one insured dies and pays the death benefit upon the death of the Last Surviving Insured.
  • The SunJoy Global II brochure also defines the Designated Insured in joint life as the last surviving insured.

Boundary

This is a verifiable public structure from the samples reviewed, not proof that every carrier designs joint life the same way.

Action

Ask the adviser to show, in a table, whether the policy continues after the first death and exactly when the death benefit pays.

Beneficiary splitting does not automatically justify joint life

If you only want to split the payout between a spouse and children, one policy may already do the job.

Evidence

  • The IA glossary explicitly says a policyholder may assign more than one beneficiary under a single policy and allocate percentages.
  • That makes beneficiary design and dual-insured structure two different decisions.

Boundary

If the goal is policy survival after the first death or a longer horizon tied to the younger insured, beneficiary design alone is still insufficient.

Action

Map the payout allocation first; only if that fails should you revisit whether joint life is actually required.

Joint life is often more complex, and the friction lives in the terms

Public materials show that single/joint switching, insured changes, adding a new insured, and maturity basis can all depend on insurable interest, carrier approval, and product-specific limits.

Evidence

  • The Venus II brochure states that changing the insured or coverage requires insurable interest and remains subject to company approval.
  • The SunJoy Global II brochure also says single/joint switching is possible but subject to Sun Life approval, with insurable interest required between new insureds and the policy owner.

Boundary

This page did not find industry-level public evidence proving that joint life is always cheaper or more expensive. Pricing differences still belong in the proposal.

Action

Make re-underwriting, single/joint switching, and maturity-on-younger-insured rules mandatory proposal questions.

If replacement is involved, compare guaranteed value and process first

Replacing an existing single-life policy with a joint-life structure should never be a story-only decision. It must include replacement consequences, the 21-day cooling-off rule, benefit illustrations, and FNA.

Evidence

  • The IA sales-practice page updated 2024-07-19 states that new life sales should include financial needs analysis, that benefit illustrations carry disclosure requirements, and that replacement consequences must be explained.
  • The same IA page states a 21-day cooling-off period for long-term life policies.

Boundary

Public rules can tell you the process, but they cannot replace the old cash-value schedule and the new proposal.

Action

For any replacement, compare the old guaranteed values, the new first-year surrender value, premium burden, and first-death trigger side by side.

After 2025-07-01, normalise the illustration basis before arguing value

If you are comparing savings-oriented single-life and joint-life proposals, first confirm that both were generated after 2025-07-01 under the IA’s new caps; otherwise the “better value” story may be only an illustration-basis gap.

Evidence

  • The IA Practice Note on Illustration Rate Caps in Benefit Illustration for Participating Policies sets caps of 6.0% for HKD/MOP participating policies and 6.5% for non-HKD policies effective 2025-07-01.
  • The IA participating-policy sales-process page says buyers should receive the product brochure, benefit illustration, and a fulfillment-ratio link to cross-check the non-guaranteed story.

Boundary

Illustration-rate caps only constrain the benefit illustration. They do not guarantee future dividends or actual returns, and they still cannot prove that joint life or single life is better on their own.

Action

Require both proposals to use the same date, currency, and pay term, and ask for the guaranteed / non-guaranteed split together with the fulfillment-ratio link.

Mechanics

Single life vs joint life: inspect the mechanics first

This table only compares publicly verifiable structure and does not pretend to know every carrier’s wording.

DimensionSingle lifeJoint lifeWhy it mattersSource
Number of insured lives1 insured lifePublic samples typically show 2 insured livesHeadcount is only the start. The real decision lives in the trigger and policy continuity.Venus II brochure
Death trigger in public sampleTied to the death of that insured personTied to the Last Surviving InsuredThis determines when the money arrives, which directly changes the protection-versus-transfer decision.SunJoy Global II / Venus II brochures
Policy status after first deathTypically ends around that insured lifeIn the public samples, the policy can continue for the surviving insuredThis is the real structural value of joint life.Venus II brochure
Maturity / coverage horizonAnchored to the current insured ageA public sample can use the younger insured reaching age 120 or 120 years after issueThis changes both policy duration and capital lock-up.Venus II brochure
Beneficiary allocationOne policy can already assign multiple beneficiaries and percentagesIt can also split payouts, but that is not unique to joint lifeThis prevents confusing an allocation need with a structure need.IA glossary
Typical starting use caseKey-person protection, simpler transfer, or one-life savings planningPolicy continuity across two lives, or a longer horizon tied to a younger insuredUse scenarios, not concept labels, for the first screening pass.IA + Sun Life official materials

Decision Grid

Put the goal into a grid before naming a product

This grid exists to explain why you would lean joint or single, not to hand out a universal answer.

Reader goalDefault leanWhyMust verifySource
You need immediate family liquidity after one key earner diesStart with single lifeThe problem is first-death cash need, not policy continuity.Close the protection gap first before layering savings goals.IA Mortality Protection Gap Study 2021
You want one policy to keep compounding after one spouse diesJoint life firstPublic samples show that the core value of joint life is continuation for the surviving insured.Verify whether the policy remains in force after the first death and when the death benefit actually pays.SunJoy Global II / Venus II brochures
You only want to split the payout between a spouse and childrenKeep single life on the table firstThe IA glossary already proves that one policy can split benefits across multiple beneficiaries.Do the beneficiary design first, then test whether a dual-insured structure is still necessary.IA glossary
You want a longer horizon anchored to a younger insuredJoint life may be more relevantA public sample shows that joint-life maturity can be determined by the younger insured.Confirm that the target product really uses the younger insured rather than assuming it does.Venus II brochure
You already own a single-life policy and want to switch after marriage or childrenRun a replacement review firstThis is where “more flexible structure” can hide losses in the old guaranteed values.Compare old guaranteed values, the new first-year surrender value, premium burden, FNA, and cooling-off side by side.IA consumer page (GL27/28/29/30)
Your single-life and joint-life proposals were generated under different dates or illustration basesPause the decision and regenerate same-basis proposalsParticipating-policy illustration caps changed on 2025-07-01. Older or mismatched proposals may compare assumptions rather than structure.Confirm both proposals use the same date, currency, and pay term, and come with the fulfillment-ratio link.IA illustration-cap practice note + sales-process page

Next Step

If you already have two proposals, normalize the basis before arguing value

The next move is not more slogan comparison. Ask for same-date, same-currency, same-term illustrations and review the guaranteed / non-guaranteed split together with the fulfillment-ratio link.

Request proposal review checklistReview primary sources

Product Samples

What the public samples can prove, and what they cannot

This section uses samples only where they belong: proving a feature exists, showing how wording may work, and drawing the public-evidence boundary.

Public sampleWhat it confirmsDecision valueBoundaryDate / context
SunJoy Global Insurance Plan II official pagePublicly states that clients can change the insured and switch between single-life and joint-life policies.Confirms that single/joint switching can be a verifiable public feature.This proves support for that product, not for the whole market.Current page checked 2026-03-22
SunJoy Global II brochureIn joint life, the designated insured is the last surviving insured; the policy can continue after the first death; changes remain subject to approval and insurable interest.Turns “joint life is not automatic double payout” into a verifiable structure.The brochure still does not replace the full policy wording.Current brochure checked 2026-03-22
Venus II brochureSupports one or two insureds; joint-life maturity can depend on the younger insured reaching age 120 or 120 years after issue; changing the insured or coverage requires approval.Shows that maturity basis and change complexity can both shift with the joint structure.This remains a product sample, not an industry standard.Current brochure checked 2026-03-22
Sun Life 2025-07-03 news releaseSingle life, joint life, younger-insured design, and contingent policy owner arrangements are publicly highlighted as wealth-transfer features.Shows that this is not an outdated niche clause; it remains a current, publicly marketed feature direction.A news release is a feature summary and still needs to be verified against the brochure and policy provisions.2025-07-03

Limits

Public evidence versus proposal-only questions

This matters because the most dangerous errors in joint-versus-single writing are usually the items that still require case-by-case confirmation.

Can confirm

A single policy can split across multiple beneficiaries; some official products support single/joint switching; some joint-life designs tie the death benefit to the last surviving insured.

Cannot confirm

Whether every insurer supports the same structure; whether joint life is always cheaper or more expensive; whether your case is exempt from underwriting or guaranteed to be approved.

Minimum move

Ask for a same-basis proposal that maps first-death trigger, policy continuation, guaranteed values, and whether underwriting must be rerun.

TopicPublic factCannot conclude directlyNext stepSource
Multiple beneficiariesA single policy can assign multiple beneficiaries and split percentages.That does not mean joint life adds no value, because joint life still changes continuity and trigger mechanics.Draw the beneficiary tree first, then test whether a dual-insured structure is still needed.IA glossary
Joint-life payout timingPublic product samples verify a Last Surviving Insured structure.That does not allow us to say every joint-life product pays the same way.Ask the target product to map first-death and second-death treatment in one table.SunJoy Global II / Venus II brochures
Single/joint switchingPublic samples show that some products support switching and insured changes.We cannot turn this into a market default or confirm that your case will be approved from public sources alone.Turn insurable interest, rerun underwriting, and extra-document requirements into written confirmation items.SunJoy Global II / Venus II official materials
Pricing and return differencesThis research did not find industry-level public evidence proving that joint life is always cheaper, more expensive, or higher return.So “joint life is better value” cannot be stated as a certainty.You need same-currency, same-premium, same-age, same-term proposals before making that claim.Evidence gap explicitly noted
Replacement consequencesThe IA publicly states that replacement consequences must be explained, and that illustrations and cooling-off also follow defined rules.Public rules cannot tell you that the new structure is automatically worth replacing into.Put the old guaranteed values next to the new first-year surrender value.IA consumer page (updated 2024-07-19)
Benefit illustrations / IRR projectionsEffective 2025-07-01, the IA caps participating-policy illustrations at 6.0% for HKD/MOP and 6.5% for non-HKD products across payment modes, policy options, and scenarios.You cannot treat a capped illustration as actual return, nor use it alone to prove that joint life or single life is better value.Ask for same-date illustrations and review the guaranteed / non-guaranteed split together with the fulfillment ratio.IA practice note (effective 2025-07-01) + sales-process page
Virtual onboarding and cross-border signingIA public materials say two things at once: some insurers may offer virtual onboarding in sandbox / pilot form, but mainland visitors buying Hong Kong insurance must still complete the full sales process and document signing in Hong Kong.You cannot treat video onboarding as the default path for every product and every buyer segment.First ask whether the target insurer supports virtual onboarding; if the case involves a mainland visitor, plan for in-Hong-Kong signing and face-to-face execution.IA virtual-onboarding page + IA FAQ

Risk Matrix

Five easy mistakes to avoid

If you only watch the product pitch instead of the trigger, replacement economics, and execution path, joint life can easily become the wrong answer.

RiskTriggerConsequenceMinimum actionSource
Using joint life as a first-death liquidity toolLooking only at “covers two lives” and not at the payout triggerThe family may not receive the expected cash flow at the first death.Require a first-death versus last-survivor payout map.SunJoy Global II / Venus II brochures
Overcomplicating structure for a beneficiary-allocation issueSkipping a single-policy multi-beneficiary design firstYou add avoidable underwriting, approval, and administration costs.Write the beneficiary-percentage design first, then test whether joint life is still necessary.IA glossary
Treating product samples as market-wide rulesExtrapolating one carrier brochure across the whole savings-insurance marketYou may discover at underwriting or approval that the target product does not support the same design.Separate the public sample from the target-product sample in your review.Sun Life official materials; explicit page boundary
Looking at the new structure story but not the old policy valueWanting to switch to joint life right after a marriage or child eventYou may sacrifice the old guaranteed values, embedded rights, or better cash-flow timing.Compare old guaranteed values, the new illustration, premium pressure, and cooling-off side by side.IA consumer page (GL27/28/29/30)
Ignoring the Hong Kong execution and complaint pathTreating virtual onboarding as universal or missing the current ICB threshold and filing deadlineExecution can fail later, or the buyer can miss the right complaint route and filing window during a claims dispute.Ask first whether the target insurer supports virtual onboarding; if the buyer is a mainland visitor, plan for in-Hong-Kong signing; if a monetary dispute arises, wait for the insurer’s final decision and then assess an ICB filing within six months (ceiling checked at HK$1,500,000 as of 2026-03-22).IA FAQ + IA complaint page + ICB terms
Comparing single and joint directly from mismatched benefit illustrationsOne proposal was generated before 2025-07-01 and the other after, or the currency / scenarios are inconsistentYou can mistake an illustration-assumption gap for a structural advantage of joint or single life.Regenerate same-date, same-currency, same-term proposals and review the guaranteed / non-guaranteed split together with the fulfillment ratio.IA illustration-cap practice note + sales-process page

Scenarios

Put joint and single life back into real scenarios

Structure only becomes clear when you reconnect it to household cash flow, beneficiary design, and holding period.

A couple wants one long-horizon transfer vehicle

Profile: Both spouses accept a long holding period and care more about the policy surviving beyond the first death.

Recommendation: Evaluate joint life first, but verify the death trigger and policy-continuation wording separately.

Why: This is the closest match to what the public joint-life samples actually solve.

Watchouts

  • Do not assume payment at the first death.
  • Confirm that the younger insured truly extends the maturity horizon.
A family depends on one main income earner

Profile: The spouse and children depend heavily on one income stream for the next 12-24 months.

Recommendation: Use single life or another first-death protection structure to close the protection gap first, then consider whether a separate savings-oriented joint design is still needed.

Why: At that point, payout timing matters more than cross-life continuity.

Watchouts

  • Do not mistake a transfer structure for an immediate protection solution.
  • Make the adviser explain the recommendation through a protection-gap lens rather than brochure language.
You already own a single-life policy and only want to split payouts

Profile: You do not truly need a second insured life; the beneficiary arrangement simply became more complex.

Recommendation: Start with beneficiary design instead of replacing the policy immediately.

Why: The IA glossary already confirms that one policy can handle multiple beneficiaries.

Watchouts

  • Confirm that the terms support the payout split and contingent arrangement you want.
  • Do not move to a new policy without comparing the old policy values first.
You already own a single-life policy and want to switch after marriage

Profile: You want more structural flexibility, but the old policy has already accumulated value.

Recommendation: Run a replacement audit first: old guaranteed values, new first-year surrender value, premium burden, cooling-off, underwriting, and insurable interest.

Why: This is where the “better structure” story most easily hides the old-versus-new economics.

Watchouts

  • Demand the same currency, same pay term, and same age basis.
  • Make the first-death trigger a standalone review item.
  • If the proposals are being used to compare savings value, require both illustrations to be regenerated on the same basis after 2025-07-01.

Action Plan

Minimum action checklists by audience

The aim is not to rush you into a purchase but to make sure you ask the right questions and collect the right written evidence.

New-buyer households

Decide whether single or joint is the right structural direction

  • Write down whose death would create the largest 12-24 month cash-flow gap.
  • Split “multiple beneficiary allocation” and “two insured lives” into two separate questions.
  • Require the proposal to show first-death trigger, policy continuation, and maturity basis side by side.
  • If the comparison is savings-oriented, require same-date benefit illustrations together with the fulfillment-ratio link.
  • If the adviser only talks about “more flexible” or “better value,” push the conversation back to IA rules and written terms.
Existing policyholders

Decide whether replacement or structural change is actually needed

  • Get the old policy’s guaranteed values, first-year surrender profile, and current beneficiary setup.
  • Verify whether the target product truly supports single/joint switching, insured changes, and younger-insured maturity treatment.
  • Get written confirmation on insurable interest, rerun underwriting, and whether a new sale process is required.
  • If illustrations are used to compare old-versus-new economics, require the proposals to share the same date, currency, and pay term, and separate guaranteed from non-guaranteed values.
  • Make the final call on old-versus-new economics, not on feature language.
Cross-border households

Reduce execution friction at purchase and service stage

  • First confirm whether the buyer is a mainland visitor; if so, the full sales process and signing still need to happen in Hong Kong with records kept.
  • If the case is not a mainland-visitor one, still do not assume remote completion; first ask whether the target insurer supports virtual-onboarding pilots.
  • Write down the future complaint route clearly: conduct complaints go to the IA; personal-insurance monetary disputes can be assessed for ICB filing within six months after the insurer’s final decision.
  • If structural complexity rises, require a written explanation rather than a verbal one.
  • Keep the proposal, brochure, benefit illustration, and old-policy comparison pack together.

Related Pages

If the real problem is not joint versus single

Decision chain

Hong Kong vs Singapore savings insurance

Use this if the real conflict is regulation, protection, and cross-border execution rather than joint versus single structure.

Hong Kong savings insurance vs U.S. annuities

Use this if you are actually comparing a retirement-income contract with a long-term accumulation tool.

Multi-currency savings insurance comparison

Use this if the apparent joint/single question is really a currency and conversion question.

Bonus lock-in products

Use this if the real concern is locking realised gains rather than building a dual-insured structure.

FAQ

Clear up the questions that are easiest to ask the wrong way

The focus here is on when not to jump straight to joint life and which answers still require written proposal evidence.

Basics

Execution and terms

Risk and replacement

Sources

Primary sources used on this page

Core conclusions rely first on IA materials and official product documents. Where public market-wide evidence was not found, the page marks that boundary explicitly and routes the reader back to the proposal.

IA Glossary: Beneficiary / Insurable InterestTier 1

Used to confirm that a single policy can assign multiple beneficiaries and to explain why buying coverage on another person requires insurable interest.

Current glossary page, checked on 2026-03-22

Checked: 2026-03-22

IA FAQ: Tips on buying insuranceTier 1

Used for the non-mandatory nature of medical exams and the in-Hong-Kong sales/signing rule for mainland visitors buying Hong Kong insurance.

Current FAQ page, checked on 2026-03-22

Checked: 2026-03-22

IA: Virtual Onboarding IntroductionTier 1

Used to confirm that some insurers may run financial-needs analysis and the application process by video in pilot form, so the in-person rule should not be extrapolated to every buyer.

Page created 2024-01-18; checked on 2026-03-22

Checked: 2026-03-22

IA: Regulations and Industry Practices associated with the Sale of Insurance PoliciesTier 1

Used for FNA, benefit-illustration rules, replacement warnings, and the 21-day cooling-off reminder.

Page updated 2024-07-19 and rechecked on 2026-03-22

Checked: 2026-03-22

IA: The sales process in generalTier 1

Used to confirm that FNA covers objectives, income, expected coverage, and premium period, and that the brochure, benefit illustration, and fulfillment-ratio link should be provided at sale.

Page created 2024-01-18; checked on 2026-03-22

Checked: 2026-03-22

IA: Practice Note on Illustration Rate Caps in Benefit Illustration for Participating PoliciesTier 1

Used to confirm that effective 2025-07-01, participating-policy illustration caps are 6.0% for HKD/MOP and 6.5% for non-HKD products across payment modes, policy options, and scenarios.

Effective 2025-07-01; checked on 2026-03-22

Checked: 2026-03-22

IA Mortality Protection Gap Study 2021Tier 1

Used for the Hong Kong mortality protection-gap baseline of HK$6.9 trillion and roughly HK$1.9 million on average.

2021 study; checked on 2026-03-22

Checked: 2026-03-22

IA: Lodge a complaintTier 1

Used to confirm that the IA handles conduct complaints, cannot adjudicate pure claims disputes, and routes eligible personal-insurance monetary disputes to the current ICB mechanism.

Page created 2025-08-20; checked on 2026-03-22

Checked: 2026-03-22

Insurance Complaints Bureau: Terms of ReferenceTier 1

Used to confirm the current HK$1,500,000 ceiling for personal-insurance monetary disputes and the usual requirement to file within six months after the insurer’s final decision.

Current Terms of Reference, checked on 2026-03-22

Checked: 2026-03-22

SunJoy Global Insurance Plan II official pageTier 1

Used to confirm change-of-insured capability and switching between single-life and joint-life policies.

Current product page, checked on 2026-03-22

Checked: 2026-03-22

SunJoy Global Insurance Plan II brochureTier 1

Used for the designated insured, last surviving insured, policy continuation, and insurable-interest / approval boundaries.

Current brochure, checked on 2026-03-22

Checked: 2026-03-22

Venus II brochureTier 1

Used for the one-life versus two-life structure, the joint-life maturity basis, and approval conditions for insured or coverage changes.

Current brochure, checked on 2026-03-22

Checked: 2026-03-22

Sun Life Hong Kong news releaseTier 1

Used to confirm that as of 2025-07-03, single life, joint life, younger-insured design, and contingent policy-owner arrangements remained actively promoted public features.

Published 2025-07-03 and rechecked on 2026-03-22

Checked: 2026-03-22

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